Standard Warranty

  • Structural warranty: Ten years (10)
  • Bearings, hinges and latches warranty: Ten years (10)
  • Finish warranty: Five years (5)
  • Glass warranty: Three years (3)

Golden Warranty

  • Structural warranty: Twelve years (12)
  • Bearings, hinges and latches warranty: Twelve years (12)
  • Finish warranty: Seven years (7)
  • Glass warranty: five years (5)

* Call to learn how to receive our Golden Warranty

No Problem Doors hereby warrants its doors against manufacturing defects according to the following guidelines and time limits:

No Problem Doors shall replace, or repair, at a place of its choosing, all defective products covered under this warranty. The warranty time limits shown above begin on the date of delivery. Warranty is void if the door has not been properly installed in a building or if it is removed from its original installed location.

Warranty will transfer along with the ownership of the building.

Note that all products sold by the manufacturer are unique, hand crafted works of art and as such. may contain slight variations in form, functionality and finish. Such variations are not considered defects and are not covered by warranty.

Finish is warranted against flaking or peeling from normal wear and tear. All product finishes may age relative to exposure. Such aging is not considered a defect and is not covered by warranty. Doors may be cleaned with a mild soap and water mixture. Cleaning with harsh chemicals, including ammonia based products (e.g. glass cleaner) may damage the finish. Damage from abrasion by feet, pets, debris or other objects, damage by corrosive or reactive chemicals, whether accidental or deliberate are not covered by warranty.

Manufacturer warrants glass from fogging as a result of normal use. Applying direct pressure of water from a hosepipe to your windows may damage seals and will void this part of the warranty. Scratches, breakage or other damage to glass, whether accidental or deliberate is not covered by warranty.

Manufacturer assumes no liability for any labor charges regarding the installation, removal, or re-installation of doors. This warranty is strictly limited to the cost of a repair or replacement of the products sold. Lock sets and other hardware manufactured by third party companies are not covered under this warranty but may be covered under the warranties of the third party companies involved.

No Problem Doors guarantees the quality of all of our doors. If there is a quality issue, if we make an error in your order or there has been shipping damage, we will repair to new standard or replace the product at no charge to you. Terms apply to shipping damage (see shipping terms).